Shipping Policy
Thank you for visiting and shopping at Saarah's Creations. Below are the terms and conditions that make up our Shipping Policy:
Shipment Processing Time
- Orders are not shipped or delivered on weekends or holidays.
- During periods of high order volume, shipments may experience delays. Please allow extra days for delivery. If a significant delay occurs, we will notify you via email.
Order Tracking
- All orders are processed and shipped within 1-4 business days via USPS.
- U.S. Orders: USPS generally takes 3-5 business days for delivery.
- International Orders: USPS delivery typically takes 7-21 business days.
- Once your order is shipped, a tracking number will be emailed to you. Please note, it may take up to 24 hours for your tracking information to be activated.
Customs, Duties, and Taxes
- Saarah's Creations is not responsible for any customs duties, taxes, or fees applied to your order upon delivery. Any fees imposed during or after shipping are the responsibility of the customer.
Damages
- Saarah's Creations is not liable for any products that are damaged or lost during shipping.
- All our products are made in small batches, which means they are crafted with care and attention to detail. Because of the limited availability of each batch, we cannot offer refunds for damaged or lost items once they have shipped.
- If you receive a damaged product, please contact the shipping carrier directly to file a claim. We encourage you to keep all packaging and photographs of the damage for the claim process.